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Listen to our 60 second radio-spot (mp3 format) for more information. Click here (1.37mb) Contractors: Learn how the IQA can help your company reach new heights. Homeowner's: What you should know about an IQA Contractor. Job-Seekers: Exciting New Career Opportunities Await You in HVAC and related fields. Consumers: For Complete Customer Satisfaction, Look for the IQA Seal of Assurance from your contractor. Members: Remember to Log-in to get the latest happenings and upcoming events. Bookmark us now! New and exciting features coming soon.

INDEPENDENT QUALITY ALLIANCE Service Professionals Committed to Excellence!

The IQA Seal:

Friday, August 29th 2008, 02:18 A.M.

The IQA seal assures that the member company has been performance-proven to consistently achieve the highest standards in the industry. Respect and Responsibility for customers, employees and community is key.

The Following code is the standard by which all members of the Independent Quality Alliance have pledged to conduct business. These code provisions are more than guidelines. They constitute the creed which we believe is the honest, forthright way to conduct business and, as a matter of professional and personal honor, we will bring the practice of these standards into all of our business-related activities with our customers, employees, competitors and community.

Customers:

• We will respect every customer's right to quality work at a fair price.
• We will provide quality work on a timely basis at the agreed-upon price.
• All of our work will meet or exceed the technical codes and performance standards of the respective trade discipline.
• We will carefully diagnose each customer's needs and provide thorough technical analysis of each situation and recommendations on the best solutions respective to the customer's safety, budget, current and future usages of the property.
• If there are unforeseen circumstances which will alter the timing or cost of the project, we will inform the customer promptly.
• We will respect every customer's home, property and family as though they were our own.

Employees:

• We will respect each employee as and individual and treat him or her fairly.
• Employees will be assigned to jobs according to their individual experience, skill level and ability.
• To uphold IQA performance standards, we will provide training for our employees on an ongoing basis.
• The primary priority for hiring employees will be their personal integrity.

Our Professional Responsibility:

• We will only accept jobs which we are qualified to perform to IQA standards.
• Quality in all aspects of our performance will be the hallmark of every job we undertake - large and small.
• Our work is our reputation, our future and our personal integrity. We will stand behind our work to uphold these vital trusts.
• All advertising will be truthful and easily understood.
• We will not disparage our competitors. Rather, we will pursue success through the highest ideals of quality, integrity and performance.
• A professional approach will be evident in our dealings with suppliers, employees, contractors and customers.

Community:

• This community is where we live as well as work.
• We will strive to make it better through good corporate citizenship, volunteerism and contributory activities which benefit deserving community groups, organizations and individuals.
• We will practice environmental and social responsibility in all aspects of our work.